End Avoidable Ground Support Mistakes
AI-powered ground operations technology that enables data-driven decision-making at the gate, ramp, or operations control room all in real-time.
Prioritizing Ground Support Safety
Through Technology
Ground damage presents a major challenge for airports, and without proactive steps, it can result in higher incidents, injuries, and operational costs. Technology plays a vital role in mitigating these risks. By embracing innovation, airports can enhance safety while managing expenses more effectively
Ensure Safety and Regulatory Compliance
Monitor all ramp activities and ground services in real time. Get instant alerts for custom-defined events to ensure compliance with safety protocols and adherence to service level agreements (SLAs) with airline partners. These alerts empower teams to maintain high safety standards and operational efficiency.
Stop Revenue Loss Before It Starts
Eliminate invoice disputes and prevent lost revenue with detailed, AIpowered audit logs. Capture overlooked but critical events like aircraft redepartures, unscheduled GSE support, or gate returns. With automated timestamps, every service's start and end time is precisely recorded— removing the burden of manual tracking.
Streamline and Automate Invoicing
Synaptic Aviation’s AI technology captures and logs the most essential ground operation events, enabling teams to generate highly accurate invoices. This automation not only reduces human error but also simplifies the entire billing process.
Our Stats
Trusted by customers in the aviation sector worldwide.
$815K
Annual fuel savings across 35 gatesÂ
Achieved by increasing GPU usage, reducing APU runtime by an average of 5.72 minutes per flight.
$1.5M
Annual fuel savings at 35 gatesÂ
Achieved by reducing taxi-in time, minimizing gate holds, and improving apron traffic flowÂ
>70%
Reduction in delays caused by GH eventsÂ
GH leveraged alerts to become more responsive and accountableÂ
6,184
Metric Tons COâ‚‚ AvoidedÂ
by reducing taxi-in time by 21%, across 35 gatesÂ
Proactive, Data-Driven
Decision Making
Monitor Operations Continuously
Synaptic Aviation uses computer vision and AI to detect objects and aggregate key data points, so your ground operations team can be predictive and proactive. Are bags being loaded on time? What was the exact time that ground power was connected to the airplane? You will have the data in front of you, and you’ll never be left guessing.
Real-Time Notifications to Drive High Performance
Real-time notifications can alert your ground crews and above-the-wing agents when there are irregularities or safety violations, like unsafe driving on the apron, ground crews who aren’t wearing safety vests, ground equipment that is not properly parked, or loading bridges that are not fully retracted. Provide real-time predicted off-block times to your airline customers to optimize push back sequencing. When stakeholders react in real-time, you can prevent damages and injuries.
Assess Performance. Increase Accountability.
Open new ways to measure ground service activities and set standards to deliver continuous improvement by leveraging Synaptic’s searchable database of high-definition videos for every monitored operation. Eyes on the tarmac means you have an undeniable source of evidence that helps with service failures, incident investigations, and injuries. The enabling of remote auditing of operations minimizes the need for endless hours of inspections.
Improve Operations with Data-backed Insights
When the front-line teams can identify the root cause of safety violations or procedure deviations, they can more easily reduce costs associated with ground operation mishaps and train crews to improve future performance.
