Airports

Flight delays cause considerable harm to airport customer satisfaction during the holidays. Even before the COVID-19 pandemic and the stress it put on the industry, holiday air travel was marked by hours-long waits at the gate and on the tarmac due to inclement weather–the number one reason for holiday travel delays–and other issues. While some things are beyond the control of airport managers and staff, the need for optimized processes is clear, and that’s where Synaptic Aviation can help.

Ground and ramp safety are paramount to all successful aircraft operations. Airport ramp accidents can derail success metrics, such as profit, environmental sustainability, and efficiency. The process to rectify these losses begins with a culture of accountability and safety automatically reinforced by an effective artificial intelligence tool, such as Synaptic Aviation.

Over the past decade, U.S. airlines have flown over eight billion passengers with no fatal crashes and only one passenger death. We have seen airlines report more incidents on the ground than in the air—when an aircraft is on a runway or taxiway, it is more prone to human error or incidents.